Page 19 - Provenza Floors Hardwood Guidelines Consumer Flipbook 2023

GENERAL FLOOR CARE & MAINTENANCE
Provenza hardwood floors are durable and easy to maintain. The factory finish protects
the wood and keeps the hardwood flooring looking beautiful with general and finish spe-
cific care and maintenance.
Preventive Floor Care
• Place high-quality floor mats or area rugs with a soft felt backing near entrances and
high traffic areas to prevent loose dirt, debris, and other abrasive substances from be-
ing tracked directly onto flooring surface. Do not use rubber backed mat as these will
damage the factory finish and void the manufacturer warranty.
• Hardwood flooring that is installed in the kitchen should be protected in areas subject
to cooking splatter, spills and water splashes. High quality throw rugs with a soft felt
backing should be placed in front of the cooktop, oven, sink and dishwasher to protect
the flooring finish.
IMPORTANT! Water spills, splashes, hot oil or food debris that lands on an unprotected
area of the hardwood flooring must be cleaned up immediately! Damage to the factory
finish from a failure to protect it from, including but not limited to, water spills, hot oil and
food debris is not covered by the manufacturer warranty!
• Apply felt furniture pads to movable furniture, including but not limited to, chairs, tables,
sofas and heavy furniture to protect the hardwood factory finish.
• Rearrange rugs and furniture periodically so the hardwood finish ages evenly. UV sun-
light exposure may change the flooring color over time and is not considered a manu-
facturing defect.
• Keep pet nails trimmed and filed in order to minimize scratches and indentations. All
hardwood floors will indent with enough force or when exposed to sharp objects.
• Maintain a consistent room temperature of 65°– 85° F with relative humidity levels of
35%–55%, for the life of the installed hardwood flooring at all times.
• Only use hardwood cleaning products specifically formulated for your flooring product
finish. Improper use of cleaning products will damage the factory finish and void the
manufacturer warranty.
IMPORTANT! Required room temperature and humidity levels must be maintained at all
times, even when the home or building is not occupied.
• Do not walk on the hardwood floor with sharp “stiletto” style high-heel shoes.
• Do not use harsh cleaning products, including but not limited to, ammonia, acetone, alco-
hol, bleach, STP, abrasive cleaners or furniture cleaners on Provenza hardwood floors.
• Do not use oil-based wax, oil soap, mineral oil, polish, or other household dusting prod-
ucts on Provenza hardwood floors.
• Do not wet mop Provenza hardwood floors as excess moisture will damage the finish
and void the manufacturer warranty.
• Do not use a wet cloth to remove dry wall dust from the hardwood flooring as doing so
will result in a pasty residue that will damage the flooring finish and void the manufac-
turer warranty.
Regular Care
• Dry dust mop or vacuum (raised beater or suction type) on a frequent basis to remove
loose debris and dirt anywhere from the hardwood flooring surface.
• Use only hardwood floor cleaning products designed for hardwood floors.
• Do not use steam or steam cleaners or power scrubbing machines on the hardwood
flooring.
• When the hardwood floor requires refinishing (acrylic or polyurethane) or re-oiling (oil
finished floors) Provenza recommends using the services of a NWFA Certified Profes-
sional. (nwfa.org)
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