Page 5 - Provenza Floors Hardwood Guidelines Consumer Flipbook 2023

CONTENTS

BEFORE YOUR FLOORING ARRIVES ................................................................ 04
Jobsite Conditions .............................................................................................. 04
Subfloor Conditions ........................................................................................... 04
Acceptable Subfloor Types .............................................................................. 04
Subfloor Moisture Testing Requirements .................................................... 05
Ambient Temperature Requirements ............................................................ 05
ONCE YOUR FLOORING ARRIVES .................................................................... 06
Product Inspection and Acceptance ............................................................ 06
Handling and Storage ....................................................................................... 06
Acclimation/Conditioning Process ................................................................. 06
INSTALLATION GENERAL .................................................................................... 07
Preparing for Installation ................................................................................... 07
Starting Installation ............................................................................................. 07
INSTALLATION METHODS .................................................................................. 08
Glue Down Installation ....................................................................................... 08
Staple Installation ................................................................................................ 09
Fastener Schedules ...................................................................................... 10
Special Guidelines for Wide Plank Floors .................................................... 11
Glue-Assisted Staple/Staple Down ......................................................... 11
Common Glue Assist Application & Methods ....................................... 12
Floating Installation ............................................................................................. 12
Installation Over Radiant Heat ......................................................................... 13
Protection During Construction or Remodeling ......................................... 16
GENERAL FLOOR CARE & MAINTENANCE ................................................... 17
FINISH SPECIFIC CARE & MAINTENANCE .................................................... 18
UV Acrylic/Polyurethane Finish Floors ......................................................... 18
Oil Finish Floors ................................................................................................... 18
RESIDENTIAL WARRANTY .................................................................................. 20
COMMERCIAL WARRANTY ................................................................................. 22
CUSTOMER SERVICE & CLAIMS ....................................................................... 24
Internet Sales Policy ........................................................................................... 24
Claims Process .................................................................................................... 24
Save Your Original Receipt! .............................................................................. 24

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Revision date: 7/12/2023